COVID-19 Information
At Sealy, the health and well-being of our employees, retailer partners and customers is our priority.
Despite the evolving COVID-19 pandemic, we still want to provide Australians with the best sleep they can get. So we have adapted the way we operate, to ensure we can still meet our customer’s needs.
Both we and our retail partners have implemented new measures to ensure our local offices, stores and manufacturing facilities are observing safe protocols as per Australian Government Guidelines.
Our Customer Advisory and Service functions continue to operate, although on a slightly more restricted basis.
To ensure safe social distancing practises are observed, we have made the difficult decision to restrict our in-home Customer Care services.
Be assured we are always available for you.
If you need to get in touch, you can do so via options provided below.
Contact Customer Support
General Enquiries
1300 656 454
Customer Care Centre (after sales support) Warranty & Guarantee Concerns
Call 1300 130 221 or
email customercare@sealy.com.au
Contact by mail
Sealy of Australia
1299 Boundary Road
WACOL QLD 4076
Public Relations and Publicity
Please email sealymarketing@sealy.com.au for all Public Relations and Publicity enquiries.
Customer care number
To provide the best level of support please have your Customer Care Number ready. You can locate your Customer Care Number at the end opposite to the label of your mattress on the brightly coloured tag.
Thank you for contacting Sealy.
Our customer care team will contact you shortly.