Optimum

Bought the Queen Size Sealy mattress for our teenage granddaughter. She absolutely loves it. The firmness is just right. Thank you Sealy for making such wonderful products.

From the staff in the office to the young men who came to my home - all polite, helpful and respectful. Once lockdown was over, the issue was immediately resolved. Customer service was faultless.

I had an issue with a colour mixup on my Sealy King bed base. Having resigned myself to having to keep the bed I spoke to Sealy Concierge Jayden about getting low profile legs. In passing, I mentioned the colour issue and Jayden immediately got Ed involved and the issue was subsequently resolved with me getting the base in the colour I'd expected. All credit to Jayden and Ed for delivering the high level of customer support that one comes to expect with a brand like Sealy.

The service provided by Sealy is an example to most other businesses. Just sensational. The products are great as are the people at all levels.

Gold label and gold sleeping! Sealy is and has always been our first choice in bedding. Ever since we were introduced to Sealy beds, some 30+ years ago, we have never been disappointed in the comfort, the durability and the options available for a large family.

Customer care team were amazing from beginning to end. Very professional team with a very positive outcome. Would highly recommend this company.

After purchasing our new Sealy enemble, we were most impressed with the quality of construction and its superbly plush feel. However we desired a firmer feel, and after consultation with Donna, we were able to have our mattress expertly modified to our desired firmness. This was all done with expert advice and constant communications during the process .All with Covid occurring, and us living in SW Victoria, not in Melb. Everything was done to our absolute satisfaction, which is wonderful in an age where quality and service are hard to come by. Thankyou to Donna, and thankyou to Sealy. We would recommend these great people and their Products to anyone.

We had a great experience purchasing a Sealy bed base and mattress. We went to two stores with Sealy representatives and both provided us with excellent insights and tried to find the right bed for us rather than just trying to sell us the most expensive and top of the line. The purchasing process was also so easy and the customer service that was provided was excellent. We received the bed within in a week of purchase and are so happy with the mattress. We are both sleeping better and very happy we made the investment in Sealy.

I had the need to contact Sealy recently for a warrantee issue that turned out to be for a different branded product. The whole experience from lodging the claim, to the virtual inspection was well organised and communicated. Once we realised that the product was not a Sealy product, the Customer Care Agent, Beverley went above and beyond to help me locate the correct supplier and even contacted them on my behalf to explain what had occurred. I am so grateful for exceptional customer service these days as it appears to be rarer and rarer. Thank you Sealy and thank you Beverley, you are an asset to the company.

Had a very easy process in purchasing my new Sealy Aspen plush mattress, and an amazing experience organizing a pain free delivery.