Sealy Posturepedic care

Congratulations on your new Sealy mattress purchase

Investing in a Sealy Posturepedic mattress is an important step in getting a good night’s sleep. Whilst our products come with a 10 year guarantee, there are some things you can do to get the most out of your mattress.

Setting up your mattress

REGISTER YOUR MATTRESS WARRANTY

Registering your warranty is an important step, as it protects your investment. It will fast track any future enquiries you may have with our customer service team. Please click here to register your warranty online.

AIR YOUR MATTRESS

It is a good idea to remove the mattress from its packaging and allow it to air out. This helps any new mattress scent to dissipate. The plastic bag is recyclable and can be disposed of in your regular recycling bin.

SETTLING PERIOD

Your mattress has been designed and built in Australia with all new materials and may take several weeks for the layers to adjust and conform to you. This is completely normal; the mattress will adapt to your shape, weight and sleeping positions as you use it.

sealy exquisite header

Caring for your mattress

ROTATE YOUR MATTRESS REGULARLY

When it comes to caring for your mattress, we suggest rotating it to ensure an even amount of wear across the sleep surface. This also helps to prolong the life of your Sealy mattress.

  • First 3 months — rotate every 2 weeks
  • Continue to rotate once every 3 months

Turn the mattress by 180 degrees, but avoid flipping it over. You can use the handles to help position the mattress.

MOVING YOUR MATTRESS

If you need to move your Sealy, try to carry it on its side. Make sure you have a helper when lifting the mattress, and avoid bending it. While Sealy mattresses can be gently flexed to fit through doorways, any folding or warping may damage the support system inside. (The exception is our Flexi bed — these are designed to bend and be elevated with an adjustable base.)

Cleaning your mattress

It is important to keep your mattress clean so that it continues to stay fresh and perform as intended. Here are some tips to safely clean and maintain your new Sealy mattress:

  • Vacuum regularly — you can freshen the fabric or remove dust and debris by using a vacuum on low suction.
  • Keep your mattress dry — prevent water and other fluids from coming into contact with your mattress. A waterproof cover may be useful for children’s beds.
  • Treat spills and stains as soon as possible with a damp cloth. Avoid scouring the surface with a brush or saturating the fabric.
  • Keep out of direct sunlight — if positioned by a window without covers or a mattress protector, the fabric may fade over time.
  • Avoid dry cleaning chemicals and detergents — these may damage some of the construction materials.
  • Ensure your Sealy is exposed to adequate ventilation.
Model sitting in front of Sealy Posturepedic Exquisite mattress

Base care and maintenance

A good mattress needs a good foundation. We recommend the use of a Sealy base, as these are designed to work with your mattress for correct support and durability. Here are some maintenance tips for getting the most out of your Sealy base.

Sealy SpaceSaver drawer foundations have a maximum capacity of 40kg per drawer.

If using an adjustable/articulating base, only Sealy Posturepedic Flex or Sealy Optimum mattresses are suitable for use.

Replace old bases

When purchasing a new mattress, you may consider replacing your old foundation as well. If it lacks the right support, an old base can make a new mattress feel like it is sagging. A Sealy base will maximise the performance and lifespan of your mattress.

tighten legs & castors regularly

1. Turn the foundation or base of bed upside down and insert pintle into the hole and turn clockwise. Repeat for all legs.

2. Tighten by hand until legs are firmly in place.

3. Turn foundation back over and re-tighten legs as tightly as possible by hand.

Please ensure that you regularly tighten the glides, castors or legs on a Sealy base. We suggest doing so approximately every three months.

CHECK TIMBER SLATS FOR SAFETY

If your base has slats, check whether they are fixed to the frame to prevent movement. In King and Queen sizes, they should be supported by a centre rail as well. Importantly, slats should be spaced so that the gaps are not wider than the width of the slats themselves.

For more information on caring for your mattress, read about our top 5 mattress maintenance tips.

EXPERIENCE AN ISSUE?

If you are looking for something in particular, you may try searching for it in the search bar on the top of this page. Otherwise, please check our sleep research hub for common questions, tips and helpful articles. If you would like to speak with our team, please do not hesitate to Lodge a Concern.

For full terms and conditions regarding mattress care and warranty requirements, please see our Terms and Conditions page.

EXPERIENCE AN ISSUE?

If you are looking for something in particular, you may try searching for it in the search bar on the top of this page. Otherwise, please check our sleep research hub for common questions, tips and helpful articles. If you would like to speak with our team, please do not hesitate to Lodge a Concern.

For full terms and conditions regarding mattress care and warranty requirements, please see our Terms and Conditions page.

Troubleshooting portal

If you have a question or concern about your Sealy product, our self-service portal is available at any time. View the articles or get in touch with our team.

Troubleshooting portal

If you have a question or concern about your Sealy product, our self-service portal is available at any time. View the articles or get in touch with our team.