I contacted Sealy direct enquiring about the name of a mattress for my daughter who is to stay with us during my recovery period after surgery. We wanted her to have the same mattress as the one she is currently using at her home. Well, Jayden just led the way and was ever so helpful in providing the correct information. He understood our urgent situation and ensured a prompt delivery. With so much happening in our lives right now, Jayden just simplified the whole exercise. He is a great asset in the Sealy office. Well done! Also, our daughter is extremely happy with her new bed so, Jayden, thank you heaps. I couldn't believe how lucky I was to have someone so willing to help on the end of the phone. 10/10
Pat, South East QLD
September 2021
The most comfortable bed that I have ever slept on. I now get a good night's sleep and wake up refreshed and able to get straight out of bed and on with my day.
Mark, QLD
September 2019
Have had a Sealy for many years now without any issues. Great to buy an Australian made and a product that lasts. Sealy take pride in providing the consumer with the best. Great night's sleep from the very first night. Will never buy any other brand. Highly recommend a Sealy.
Jan, QLD
September 2019
Gold label and gold sleeping! Sealy is and has always been our first choice in bedding. Ever since we were introduced to Sealy beds, some 30+ years ago, we have never been disappointed in the comfort, the durability and the options available for a large family.
John, QLD
September 2020
Customer care team were amazing from beginning to end. Very professional team with a very positive outcome. Would highly recommend this company.
Vicki
January 2021
We purchased a Sealy from Snooze and after sleeping on it for a month we realized that we had selected one that was too firm for us. We were surprised and relieved to learn that Sealy offer a comfort adjustment service on their mattresses which was very reasonably priced and we went ahead with booking the change. The customer care team were excellent from beginning to end. A really prompt, professional and friendly team who performed everything they said they would in the timeframe they said they would. We now have a much more comfortable mattress that suits us! I highly recommend Sealy for your mattress, we will never buy any other from now!
Megan, VIC
January 2021
After purchasing our new Sealy ensemble, we were most impressed with the quality of construction and its superbly plush feel. However we desired a firmer feel, and after consultation with Donna, we were able to have our mattress expertly modified to our desired firmness. This was all done with expert advice and constant communications during the process .All with Covid occuring, and us living in SW Victoria, not in Melb. Everything was done to our absolute satisfaction, which is wonderful in an age where quality and service are hard to come by. Thankyou to Donna, and thankyou to Sealy. We would recommend these great people and their Products to anyone.
Khyber
June 2021
We had a great experience purchasing a Sealy bed base and mattress. We went to two stores with Sealy representatives and both provided us with excellent insights and tried to find the right bed for us rather than just trying to sell us the most expensive and top of the line. The purchasing process was also so easy and the customer service that was provided was excellent. We received the bed within in a week of purchase and are so happy with the mattress. We are both sleeping better and very happy we made the investment in Sealy.
Shannon
July 2021
I had the need to contact Sealy recently for a warrantee issue that turned out to be for a different branded product. The whole experience from lodging the claim, to the virtual inspection was well organised and communicated. Once we realised that the product was not a Sealy product, the Customer Care Agent, Beverley went above and beyond to help me locate the correct supplier and even contacted them on my behalf to explain what had occurred. I am so grateful for exceptional customer service these days as it appears to be rarer and rarer. Thank you Sealy and thank you Beverley, you are an asset to the company.
Jac
July 2021
Had a very easy process in purchasing my new Sealy Aspen plush mattress, and an amazing experience organizing a pain free delivery.
Braidan O, QLD
July 2021
My whole experience with the Sealy team was great. They were very helpful over the phone and provided options for my situation. They even helped putting on my new bed legs which I was not expecting so very pleasantly surprised.
Carlie, South East QLD
July 2021
I didn’t believe service like this existed any more. We had a comfort adjustment on our new Allure mattress and the service was just out of this world. Our mistake in the first place but Sealy went out of their way to help. Now we love our new mattress.
Janet C, VIC
July 2021
Jayden was extremely helpful and knowledgeable about Sealy products. The bed we had used for almost 6 years, will buy another in the upgraded range soon.
Robin Y
August 2021
To be treated with respect and and given information by people who obviously care about giving good service. The collectors were well trained and pleasant to deal with. They even apologised for being 1/2 an hour early.
Trevor
August 2021
