A job well done. Very happy with the customer service and the people behind the scenes that normally don't get a mention. The two gentlemen that picked up and delivered my mattress with the comfort adjustment were very nice and their people skills were fantastic. Job well done. I would be recommending Sealy to all my friends and family. Thanks once again. Very happy customer.
Ahmad, NSW
March 2023
I was extremely impressed with the professional and expert advice provided by Jade and other Customer Care Representatives that I had dealings with. They were able to establish the probable cause of our mattress concern and offered ways to resolve our issue, followed up each of my enquiries very quickly with polite, attentive and caring responses. I am totally satisfied particularly with the amazing Customer Service provided overall, it was an absolute pleasure and pleasant experience dealing with Sealy.
Alan, VIC
March 2023
Excellent Service From Sealy EVERY Time. Outstanding service from Sealy. This time I spoke with Sheena, she was so helpful and friendly and went out of her way to help. Sealy is my go to brand for bedding. Has been for over 20 years. In the past 6 months, on seperate occasions, I've purchased 2 Sealy beds, but needed to buy different glides and headboard attachments. I emailed Sealy and they responded within hours by email and phone calls. The service each time has been outstanding. Other companies could learn from Sealy. The staff I've spoken to at Sealy are happy, friendly and extremely helpful, nothing is too hard and don’t give up until the job is done. Then they follow up with a call or email to make sure everything is right. Just Excellent. Wouldn't buy a bed from anywhere else.
Rose, QLD
March 2023
Sealy were quick to answer the phone and were able to help me immediately. I needed to lower the bed, and new legs were delivered within the week.
Holiday, NSW
April 2023
Excellent customer service. Sealy picked up 2 mattresses in the morning and took them for warranty repair, then delivered back that same afternoon. Delivery men were nice & knowledgeable. Thank you Sealy for this stress free warranty work.
Tanya
April 2023
The Staff at Sealy were unfailingly helpful from my initial call. Options were explained in detail followed by very professional emails. Thank-you Sealy staff. Very Helpful Service.
Shane C, NSW
April 2023
We have been using the mattress for over a month now and so far it feels comfortable and provides good support. No more early morning back pain when I wake up.
Marie, NSW
January 2023
The mattress delivers on all its promises and that includes customer care. First class and worth every penny.
Melanie J, TAS
January 2023
We have been using Posturepedic mattresses for around 50 years. They are firm, comfortable and long lasting. We both have had back problems. The Posturepedic mattress gives good support and allows good sleep. We get about 10 years from a mattress before replacing it
Malcolm B, NSW
May 2023
We replaced our 19 year old Sealy Posturepedic mattress with the Sealy Posturepedic Exquisite Queen which we bought through Myer. The sales assistant was knowledgeable, it arrived as promised on time. We chose plush level to provide some firmness for our older bodies, as recommended by Sealy. We are very pleased with both the mattress and the buying experience. It isn’t the cheapest mattress but the longevity and quality are worth the extra.
Reg, NSW
July 2023
I have been a long-time customer of Sealy and recently decided to upgrade to a Sealy Crown Jewel mattress. All I can say is WOW! The level of comfort and support that Crown Jewel has to offer is amazing in providing a great night’s sleep.
Chris
July 2022
The best nights sleep I've ever had. I had always selected mattress' that were too soft, thinking that's what I needed! But after doing the on line questions about selecting your mattress, I found the perfect mattress and have not looked back. Thank you
Prue F, SA
October 2022